Privacy policy

Last Updated: October 30, 2026

INFITAC is operated by Infitac LLC, a company based in the United States. We operate this website, online store, and related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a convenient and secure online shopping experience.

Our store is powered by Shopify, which helps us operate, provide, and improve the Services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit, use, or make a purchase through the Services, communicate with us, or otherwise interact with us.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.

  • Order and transaction information, such as items purchased, payment confirmation, shipping details, returns, exchanges, and order history.

  • Account information, such as your username, account credentials, saved preferences, and account settings.

  • Communications, such as the content of messages you send to us through email, contact forms, social media, or customer support channels.

  • Device and network information, such as your IP address, browser type, device identifiers, and network connection information.

  • Usage information, such as how you browse and interact with our Services, including pages viewed, referring URLs, and approximate timestamps of visits.

  • Marketing and advertising information, such as interactions with our emails, advertisements, campaigns, and promotions.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you place an order, create an account, sign up for emails, submit a form, or contact us.

  • Automatically through the Services, including through cookies, pixels, logs, and similar technologies.

  • From service providers and vendors, such as payment processors, fulfillment partners, customer support providers, analytics providers, and cloud hosting providers.

  • From business or advertising partners, where permitted by law.

  • From publicly available sources, including social media content that you choose to make public.

3. Social Media Wall

We may use a Social Media Wall feature provided by a third-party partner, Walls.io GmbH, to display publicly available social media content, such as content posted on platforms like Instagram, Facebook, or X that includes certain hashtags, tags, or keywords.

This feature displays content that has been made publicly available by users on the relevant social media platforms. It does not provide us with access to private social media content.

We use this feature to showcase community content, encourage engagement, and enhance the browsing experience on our website.

If you would like content you posted publicly to be removed from our Social Media Wall, you may delete or modify the original post on the applicable platform or contact us to request its removal from our website.

4. Facebook Data Usage

If you comment on our Facebook advertisements or Facebook Page posts, we may collect certain information associated with that interaction, including:

  • Your Facebook display name;

  • Your comment content; and

  • Related metadata, such as timestamps, likes, and replies.

We store this information in our internal customer service and collaboration systems. Access is limited to authorized customer service personnel.

We use this information solely to review and respond to your inquiries, comments, or customer support requests.

We do not sell this information or disclose it to third parties for their own marketing purposes.

To request deletion of this information, please contact us at Official@infitacusa.com. We will process deletion requests within 30 business days, subject to applicable law.

5. How We Use Personal Information

We may use personal information for the following purposes:

  • To provide, operate, maintain, and improve the Services;

  • To process orders, payments, shipping, returns, exchanges, refunds, and related transactions;

  • To create, maintain, and secure customer accounts;

  • To communicate with you about orders, customer support, service updates, and other administrative matters;

  • To send marketing, promotional, and advertising communications, subject to your choices and applicable law;

  • To personalize your shopping experience and improve our website, products, and services;

  • To detect, prevent, investigate, and address fraud, abuse, security incidents, or other unlawful or harmful activity; and

  • To comply with legal obligations, enforce our terms and policies, and protect our rights and the rights of others.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, SDKs, local storage, log files, and similar technologies to operate the Services, remember your preferences, understand website performance, measure marketing effectiveness, and support advertising and analytics.

Some of these technologies may collect information about your activity over time and across different websites or services.

Depending on your browser settings and where you live, you may be able to manage certain cookie preferences through your browser or through privacy preference tools available on our website.

7. How We Disclose Personal Information

We may disclose personal information to third parties in the following circumstances:

  • Service providers and vendors that perform services on our behalf, such as website hosting, payment processing, order fulfillment, shipping, fraud prevention, cloud storage, analytics, and customer support;

  • Shopify, which powers and supports our online store and related services;

  • Business and marketing partners, including for advertising, campaign measurement, and similar services, subject to applicable law;

  • Affiliates and corporate group entities, where relevant for internal business operations;

  • Professional advisors and legal authorities, where necessary to comply with applicable law, respond to lawful requests, protect our rights, or prevent fraud or harm; and

  • Other parties at your direction or with your consent.

8. Relationship with Shopify

Our online store is hosted by Shopify.

Information you submit through the Services may be collected, processed, and stored by Shopify and its service providers in accordance with Shopify's own privacy practices, in addition to ours.

Shopify may also provide tools and features that help merchants operate, secure, and improve their online stores.

For more information about how Shopify handles personal information, we encourage you to review Shopify's privacy materials.

9. Third-Party Links and Services

The Services may contain links to websites, applications, or platforms operated by third parties.

We are not responsible for the privacy, security, or content practices of those third parties.

If you visit a third-party website or service, we encourage you to review its privacy policy and terms separately.

10. Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. U.S. State Privacy Rights

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:

  • The right to know or access the personal information we collect about you and how we use and disclose it;

  • The right to request deletion of personal information we maintain about you, subject to applicable exceptions;

  • The right to request correction of inaccurate personal information;

  • The right to obtain a portable copy of certain personal information;

  • The right to opt out of the sale or sharing of personal information, or the use of personal information for targeted advertising, where applicable;

  • The right to limit the use and disclosure of sensitive personal information, where applicable; and

  • The right not to be discriminated against for exercising applicable privacy rights.

If you would like to exercise an applicable privacy right, please contact us at Official@infitacusa.com.

We may need to verify your identity before processing your request. We will respond within the time required by applicable law.

If permitted by law, you may also designate an authorized agent to submit a request on your behalf.

California Privacy Rights

If you are a California resident, California law may provide additional rights, including the right to know, delete, correct, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising your privacy rights.

California also recognizes certain browser-based opt-out preference signals, such as Global Privacy Control (GPC), where required by law.

Targeted Advertising and Opt-Out Choices

We may work with advertising and analytics partners that help us measure campaigns, improve marketing performance, and deliver more relevant advertising.

Depending on your state of residence and our data practices, you may have the right to opt out of certain disclosures or uses of personal information for targeted advertising or similar activities.

Where required by law, we will honor applicable opt-out requests using methods required or permitted by law.

Do Not Track

Except where required by law, our Services do not currently respond to browser “Do Not Track” signals.

However, where required by applicable law, we may recognize Global Privacy Control or similar legally recognized opt-out preference signals.

12. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent or another lawful basis.

If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent without obtaining that consent, we will take appropriate steps to delete that information.

If you believe a child has provided us with personal information, please contact us.

13. International Transfers

Infitac LLC is based in the United States.

Your personal information may be transferred to, processed in, or stored in the United States and other jurisdictions where we or our service providers operate.

By using the Services, you acknowledge that your information may be transferred to jurisdictions that may have different data protection laws from those in your home country or region.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

When we make changes, we will post the updated version on this page and revise the “Last Updated” date accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your applicable privacy rights, please contact us:

Infitac LLC

Brand: INFITAC

Email: Official@infitacusa.com

Address: 1020 West Exchange Parkway, Allen, TX 75013, United States